Due to the nature of second hand items, all items are final sale.

Each item will have a description of any flaws so that you know exactly what you are purchasing.

If you believe there were any discrepancies (definitely human and make mistakes/ miss some things), please message me within 14 days of receiving item(s).

We ship to Canada and the United States.

If you’re outside of these countries, please reach out and we can provide you with a custom shipping price!

Shipping is expensive, and I am unable to offer exact shipping at this time. Shipping toys is tricky because they are all unique sizes and weights. This keeps things simple and manageable for me. 

For orders to Canada - shipping is $20 when you spend less than $100 and $10 when you spend more than $100.

For orders to the United States - shipping is $15 USD.

I am able to hold a box for shipping at a later date. Please write HOLD BOX in the notes section. You can add to your box at any time. Just make a note at checkout that you have an open shipping box and choose local pickup option.

Only $20 boxes are available for this add-on option. Orders that are over $100 will be shipped right away.

A few books could be sent via lettermail. Lettermail items must be less than 2cm in thickness. Lettermail items cannot be tracked and would be $5. Use code LETTERMAIL5 at checkout after selecting shipping.

If you select an item that cannot be sent via lettermail, then you will be charged for the full shipping cost.

If you are wondering about sending an item via lettermail, please email me at second.love.kw@gmail.com or send me a message on Instagram @second.love.kw

If you selected local pickup, check your email for pickup instructions. It varies by pickup location.

In general, items will be ready for pickup:

• Kitchener - next business day or earlier
• Waterloo - within a week
• Hamilton/ Brantford/ Cambridge/ Ancaster/ Burlington - within a month as we meet once a month to swap (feel free to reach out via email or Instagram when the next swap date is!)